You just received an Amazon gift card from a friend overseas, and you’re excited to either shop millions of items on Amazon or convert it to cash. But there’s one problem—you have no idea how much money is on the card.
This exact scenario happened to my friend Emeka last month. He had been holding onto an Amazon gift card for weeks, unsure of its value, until he finally learned how to check Amazon gift card balance properly. Don’t make the same mistake Emeka did by letting your card sit unused simply because you don’t know its worth.
Whether you received your Amazon gift card as payment for services, bought it yourself, or got it as a present, knowing how to check Amazon gift card balance is essential for making smart decisions with your money. In this comprehensive 2025 guide, we’ll walk you through every available method and show you the best platform to sell your Amazon gift card if you prefer cash instead.
How to Check Amazon Gift Card Balance Online
The fastest and most convenient way to check your Amazon gift card balance is through Amazon’s official website or mobile app. This method works 24/7 and requires only your Amazon account.
Step-by-step process:
- Go to amazon.com/gp/css/gc/balance or open the Amazon app.
- Sign in to your Amazon account.
- Navigate to Your Account › Gift Cards › View Balance.
- If your card isn’t already linked, click Redeem a Gift Card, enter the claim code found on the back of your card (scratch off the silver coating to reveal it), and apply it to your account.
- Your balance will appear instantly and will be stored in your Amazon Wallet for easy use.
This online method is perfect for quick checks before making purchases or when deciding whether to sell your gift card on a platform like Seki App.
How to Check Amazon Gift Card Balance Without Redeeming
Want to check the balance before applying it to your account? Unfortunately, Amazon no longer provides a direct “check balance without redeeming” page. However, you can:
- Contact Amazon customer service via chat or phone and request a balance inquiry.
- Provide the claim code and the last four digits of the card serial number if asked.
This is helpful if you’re trading the card and don’t want it permanently tied to your account.
How to Check Amazon Gift Card Balance by Phone
If you prefer speaking to someone or don’t have internet access, you can check your balance by calling Amazon customer support.
Phone method details:
- Dial 1-888-280-4331 (toll-free in the U.S.).
- Follow the automated prompts or request a live representative.
- Provide your gift card’s claim code when asked.
- The system will confirm your current balance.
This method is reliable and works even when you’re traveling or have limited internet connectivity.
How to Check Amazon Gift Card Balance on the Amazon App
Amazon’s mobile app offers a seamless balance check:
- Open the Amazon Shopping app.
- Tap the profile icon and select Your Account.
- Choose Gift Card Balance.
- If the card is not yet redeemed, tap Redeem a Gift Card and enter the claim code.
The app syncs across devices, so once redeemed, your balance updates instantly everywhere.
Best Site to Sell Amazon Gift Card: Seki App
While knowing how to check Amazon gift card balance is important, many Nigerians (and international users) prefer converting their gift cards to cash. Among all available platforms in 2025, Seki App remains the most reliable and profitable option.
Why Seki App Is the Best Place to Sell Your Amazon Gift Card
- Best Rates in the Market: Seki consistently offers top rates for Amazon cards, with no hidden fees.
- Bank-Level Security: Advanced encryption and strict verification keep your details safe.
- Fast Payouts: Most transactions settle in minutes, not hours.
- 24/7 Support: Live assistance is available around the clock.
- Multi-Card Flexibility: Beyond Amazon, Seki accepts iTunes, Steam, Google Play, and more.
- Scam Protection: Verified trades mean you never risk losing your card without payment.
Common Issues When Checking Amazon Gift Card Balance
Sometimes you might encounter problems while trying to check your balance. Here are common issues and quick fixes:
- Card Not Activated: If the card shows zero balance despite being new, contact the person or retailer who sold it to ensure it was activated at purchase.
- Unreadable Claim Code: Gently scratch off the silver film. If the code is damaged, contact Amazon support with proof of purchase.
- Technical Errors: Clear your browser cache, use a different browser, or try the Amazon app if the website is unresponsive.
- Already Redeemed: If you see “Code Already Redeemed,” verify that it wasn’t applied to another account by the sender.
Key Takeaways: How to Check Amazon Gift Card Balance
- Three main methods: Online through Amazon’s website/app, by phone at 1-888-280-4331, or via customer support chat.
- Have your claim code ready: It’s required for all checks and redemptions.
- Online is fastest: Instant results and available 24/7.
- Regular checks prevent surprises: Know your balance to budget or sell at the right time.
- Seki App offers top rates: For those preferring cash over shopping, Seki provides the highest payouts and best security in 2025.
- Treat it like cash: Protect the code—anyone with it can redeem your card.
Frequently Asked Questions
Can I check my Amazon gift card balance without redeeming it?
Not directly through the website, but you can contact Amazon support with the claim code for a one-time balance inquiry.
Do Amazon gift cards expire?
No. Amazon gift cards never expire and carry no fees, so you can use them anytime.
What should I do if my Amazon gift card isn’t working?
Double-check the claim code, ensure the card was activated at purchase, and contact Amazon support (1-888-280-4331) if issues persist. Keep receipts or emails as proof of ownership.
Knowing how to check your Amazon gift card balance puts you in control of your finances. Whether you decide to shop on Amazon or sell the card for cash through Seki App, regular balance checks ensure you get the full value of every gift card you receive.
