You just received an AMEX gift card from your client abroad, and you’re excited to use it for your online purchases or maybe convert it to cash. But there’s one problem – you have no idea how much money is loaded on the card. Sound familiar? This scenario plays out daily for thousands of Nigerians who receive gift cards from international clients, friends, or family members.
Knowing how to check AMEX gift card balance is the first step to making the most of your gift card, whether you plan to use it for shopping or sell it for naira.
In this comprehensive guide, we’ll walk you through everything you need to know about checking your AMEX gift card balance, the best platform to sell your cards, and answers to the most common questions Nigerians ask about these cards in 2025.
What is an AMEX Gift Card?
An AMEX gift card is a prepaid American Express card that can be used anywhere American Express is accepted. These cards come preloaded with money ranging from $25 to $3,000 and are popular gifts for birthdays, holidays, or business transactions. Unlike store-specific gift cards, AMEX gift cards offer flexibility since they work at thousands of online and physical retailers worldwide.
There are three major ways to check your AMEX gift card balance: Online via the official American Express gift card website, calling the customer service number printed on the back of your card, and via the official American Express mobile app.
How to Check AMEX Gift Card Balance Online
To check your AMEX gift card balance, visit the official American Express gift card website, go to the “Check balance” section, input your card details and check balance to view your current balance.
- Visit the official American Express gift card website
- Look for the “Check Balance” or “Balance Inquiry” section
- Enter your 15-digit card number found on the front of your card
- Input the expiration date (month and year)
- Enter the 4-digit security code from the front of your card
- Click “Check Balance” to view your current balance

How to Check AMEX Gift Card Balance by Phone
If you prefer speaking to someone or don’t have internet access, you can check your AMEX gift card balance by calling the customer service number printed on the back of your card. The process is straightforward:
- Call the customer service number (usually found on the back of your card)
- Follow the automated prompts
- Enter your 15-digit card number when requested
- Listen as the system tells you your current balance
Phone balance checks are available 24/7, but you may experience longer wait times during peak hours.
How to Check AMEX Gift Card Balance Using Mobile App
Many AMEX gift card providers now offer mobile apps that make balance checking even more convenient. To check your balance using the app:
- Download the official American Express app from your device’s app store
- Create an account or log in
- Add your card by entering the card details
- View your balance on the app dashboard
The mobile app also allows you to track your spending history and receive notifications about your balance.
Best Site to Sell AMEX Gift Card in Nigeria
When it comes to selling your AMEX gift card for naira, Seki App stands out as the best platform among Nigerian gift card traders.
Why Seki App is the Best Site to Sell Your AMEX Gift Card
Seki App has established itself as Nigeria’s leading gift card trading platform for several compelling reasons:
Highest Rates: Seki App consistently offers the most competitive rates for AMEX gift cards in the Nigerian market. While other platforms may promise high rates but deliver disappointment, Seki App maintains transparent pricing that gives you maximum value for your cards.
Best Security: Your safety is paramount at Seki App. The platform uses advanced encryption technology and secure payment gateways to protect your personal information and transactions. With multiple verification layers, you can trade with confidence knowing your data is safe.
Swift Trade: Time is money, and Seki App understands this. Most transactions are processed within minutes, not hours or days like some competitors. Once your card is verified, your naira payment is sent immediately.
24/7 Customer Care: Questions or issues can arise at any time, which is why Seki App provides round-the-clock customer support. Whether it’s 2 AM or 2 PM, help is always available through multiple channels.
Versatility: Beyond AMEX gift cards, Seki App accepts different types of gift cards, making it your one-stop shop for all gift card trading needs.
Common Issues When Checking AMEX Gift Card Balance
Sometimes you might encounter problems when trying to check your AMEX gift card balance. Here are common issues and solutions:
Card Not Activated: New cards must be activated before use. Visit the activation website or call the number on your card.
Incorrect Information: Double-check that you’re entering the card number, expiration date, and security code correctly.
Expired Card: Check the expiration date on your card. Expired cards cannot be used for purchases but may still hold a balance.
Technical Issues: If the website is down, try the phone method or mobile app instead.
Tips for Managing Your AMEX Gift Card Balance
To make the most of your AMEX gift card:
- Check your balance regularly to track spending
- Keep your card information secure and never share it with unauthorized persons
- Use the full balance before the expiration date
- Consider selling unused cards on trusted platforms like Seki App
- Keep receipts for all transactions in case of disputes
Key Takeaways
- Three main methods to check your AMEX gift card balance: online, phone, and mobile app
- Online checking is the fastest and most convenient method available 24/7
- Seki App offers the best rates and security for selling AMEX gift cards in Nigeria
- Always verify your balance before making purchases or selling your card
- Keep your card details secure and never share with unauthorized persons
- Common issues include card activation problems and incorrect information entry
- AMEX gift cards work anywhere American Express is accepted worldwide
Frequently Asked Questions
How to check AMEX gift card balance online?
Visit the official American Express gift card website, enter your 15-digit card number, expiration date, and security code, then click “Check Balance” to view your current balance instantly..
AMEX gift card balance not working
Common reasons include incorrect card details, card not activated, expired card, or technical issues. Verify these details before trying again.
How do I check my AMEX gift card balance online?
Navigate to the American Express gift card portal, input your card number and security code, then submit the form to receive instant balance information and recent transaction details.
How much is $100 American Express gift card to Naira?
AMEX gift card rates fluctuate based on market conditions. Check current rates on Seki App for the most accurate and competitive exchange rates available in Nigeria in 2025.
How to use AMEX gift card online?
Enter your gift card details at checkout like any other credit card. Provide the 15-digit card number, expiration date, and security code when making online purchases.
Conclusion
Knowing how to check AMEX gift card balance is essential for anyone who receives or uses these cards in Nigeria. Whether you’re planning to use your card for online shopping or sell it for naira, staying informed about your balance helps you make better financial decisions. With multiple checking methods available – online, phone, and mobile app – you can always stay updated on your card’s value.
For those looking to convert their gift cards to cash, Seki App remains the most trusted and efficient platform in 2025, offering the best rates and service in the Nigerian market.